Frequently Asked Questions

The Healthy Homes standards cover heating, insulation, ventilation, moisture ingress and drainage, and draught stopping. Every rental property in New Zealand must comply within 90 days of any new or renewed tenancy. Penalties of up to $7,200 apply for non-compliance.

A typical on-site assessment takes 45-90 minutes. Our inspector follows an 8-step guided wizard covering all 5 standards. The AI evaluation runs in under 60 seconds, and your professional PDF report is ready immediately.

That's where our remediation system shines. The report includes specific action items with severity ratings (Critical/Moderate/Minor) and cost estimates. You can dispatch contractors directly through the platform, fund the work via Stripe escrow, and track every job to completion.

Our system sends all collected data to Google's Gemini AI, which cross-references your property against every Healthy Homes standard. It generates a detailed compliance report with a health score (A+ to F), pass/fail breakdown per standard, and specific remediation recommendations.

We use Stripe Connect escrow. The contractor submits a binding quote, the client funds it through Stripe Checkout, and funds are held securely. When the work is completed and verified, Stripe automatically splits the payment — 90% to the contractor, 10% platform fee. No chasing invoices, no off-platform side-dealing.

Pricing starts at $0 for single-property landlords. Pro plans at $49/month include unlimited properties and AI reports. Team and Enterprise plans scale with additional features. All plans include the core assessment workflow.

Only trained and vetted ALLWISE inspectors can conduct official Healthy Homes Assessments. Our network of 50+ certified assessors covers 15+ regions across New Zealand. All inspectors undergo background checks and quality audits.

Yes. ALLWISE reports are tribunal-ready and meet MBIE compliance requirements. Every report includes the inspector's registration number, timestamp, GPS coordinates, photo evidence, and AI-verified compliance scores.